Sales Policy for LavoolBike

Effective Date: December 10, 2024

At LavoolBike, we are dedicated to providing our customers with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website, https://lavoolbike.net, ensuring clarity on product information, pricing, order processing, payment methods, and more. By making a purchase from us, you agree to comply with the following terms.

1. Product Information

We make every effort to ensure that the products displayed on our website are accurately described, including pricing, availability, and specifications. However, there may be instances where errors or discrepancies occur, including product descriptions, availability, and pricing.

  • Product Availability: Product availability is subject to change without prior notice. If an item is out of stock or unavailable after you place an order, we will notify you and offer an alternative or a full refund.
  • Pricing: Prices are subject to change at any time. You will be charged the price that is shown at checkout when your order is confirmed.
  • Images and Descriptions: While we strive to accurately represent our products, the images and descriptions on our website may differ slightly due to lighting, monitor settings, or packaging updates.

2. Placing an Order

To place an order with LavoolBike, please follow these simple steps:

  1. Browse the website and select the products you wish to purchase.
  2. Add items to your shopping cart.
  3. Review your order details, including product quantity, size, and pricing.
  4. Proceed to checkout where you will enter your billing and shipping information.
  5. Confirm your payment method, review the terms of your order, and submit the order.

By submitting an order, you are making an offer to purchase the items at the displayed price, subject to availability.

3. Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods may be available at checkout

Your payment will be processed securely through encrypted channels to ensure that your financial information is kept private.

4. Order Confirmation and Processing

Once your order is successfully placed, you will receive an order confirmation email. This email will include your order number, a summary of the products purchased, and the shipping address.

  • Order Processing: Orders are typically processed within 1-2 business days. Orders are shipped as soon as they are processed and ready.
  • Shipping Time: Shipping times vary based on your location and the shipping method selected. Typically, orders are delivered within 5-7 business days. Delivery times may vary during peak periods or due to shipping delays.

5. Shipping & Handling

We offer various shipping options to cater to your needs. Shipping fees are calculated at checkout based on the size, weight of the products, and delivery destination.

  • Domestic Shipping: We offer standard and expedited shipping options within the United States.
  • International Shipping: Currently, we do not offer international shipping, but this may change in the future.

Tracking Information: Once your order has shipped, you will receive an email with a tracking number and a link to track your package.

6. Order Cancellations

Orders can be canceled within 24 hours of placement. After this time, cancellations may not be possible if the order has already been processed or shipped.

To cancel an order, please contact us immediately at info@lavoolbike.net or call (410) 957-4823.

7. Returns and Refunds

If you are not completely satisfied with your purchase, you can return the items within 30 days from the date of delivery, provided they are unused, in their original packaging, and in resellable condition. For more information, please refer to our Refund and Returns Policy.

  • Return Process: To return an item, please contact us at info@lavoolbike.net with your order number and the reason for the return.
  • Refunds: Refunds will be processed to the original payment method after we receive and inspect the returned items.

8. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately. We will either send a replacement product or offer a full refund at no extra cost to you.

  • Return Shipping for Defective Items: We will cover the return shipping costs for defective or damaged products.

9. Limitation of Liability

LavoolBike is not responsible for any indirect, incidental, or consequential damages that may arise from using or being unable to use the products purchased. Our liability is limited to the purchase price of the item(s) in question.

10. Changes to This Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: